Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-elders-first-responders.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Elders First Responders” or “we”). We prioritize the privacy and security of your personal information. This comprehensive Privacy Policy explains our data handling practices, ensuring transparency and compliance with international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Personal Information Collection, Use, and Disclosure Requirements, and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s Connecticut Transparency and Accountabilité Data Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant legislation.

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at http://therapy-for-elders-first-responders.denvermentalhealthcare.com
  2. Any applications, services, and products offered through our platform
  3. Interactions between users and our team via emails, calls, texts, or other communication channels

Please note that this policy does not extend to third-party platforms, applications, or services linked from our website, as they follow their own privacy guidelines. We encourage you to review the privacy policies of these external resources before engaging with them.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You use our applications and services as an authorized user
  2. You visit or navigate through any of our websites associated with this policy
  3. You interact with us through emails, phone calls, text messages, or other forms of communication

Personal Data Collection

We collect a range of personal data to enhance your experience and provide quality services. The types of data we gather include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and registration data.
  2. Payment Information: Credit or debit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status, income levels, and insurance information (if provided).
  4. Purchase Information: Records of products or services purchased from us, including order numbers, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for tracking purposes, such as IP addresses, device IDs, and location data.
  6. Location Data: Geographic coordinates captured when you access our services, which helps us provide location-based content and services.
  7. Feedback: Comments, suggestions, reviews, or ratings shared by users to improve our offerings.
  8. Social Media Information: Data from social media platforms when you interact with our content or share it, including any personal details you choose to make public.
  9. Product Information: Details about products or services of interest that you view on our site, such as product preferences and browsing history.

We collect this data through various methods: user input forms, online interactions, browser cookies, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your device, categorized as:

  1. Strictly Necessary: Essential for navigating our site, ensuring functionality, and providing services you’ve requested.
  2. Preference: Remembering user preferences and settings to personalize content.
  3. Analytics: Tracking website usage and gathering statistical data to improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless extended by law or required for legitimate business interests. Once the retention period expires or these purposes are achieved, we delete or anonymize the data securely.

Security Measures

The security of your personal information is a top priority. We implement robust technical and organizational measures to protect data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication channels, secure third-party processing, and regular security audits.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors without parental consent. If you believe we have collected data from a child without proper consent, please contact us at the address provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  1. Access to and rectification of your data
  2. Erasure or right to be forgotten
  3. Restriction on processing
  4. Right to data portability
  5. Objection to data processing
  6. Non-discrimination in the provision of services
  7. The right to file appeals or complaints with relevant authorities
  8. Withdrawal of consent at any time

To exercise these rights, please reach out to our privacy team using the contact details provided below. We will respond promptly and ensure your rights are respected.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage users to review this page periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, data access, or complaints, please contact us:

Email: contact@therapy-for-elders-first-responders.denvermentalhealthcare.com
Address: [Provide physical address]